PRIVACY POLICY – JP Click

PRIVACY POLICY

Updated on: 07th October, 2024

Thank you for using our APP for your business!. In JP Click we create and build specific APPs for your business based on your needs and requirements that you provide us in order to the resulting product be used by you and your own business purposes.

This Privacy Policy describes:

The ways we collect Personal Data about you, your employees and why we do so
How we use your Personal Data, and
The choices you have about your personal and your employee’s data.

DEFINITIONS AND LEGAL REFERENCES

This Privacy Policy applies to APP’s JP Click, websites and related service, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on our APP’s. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage data

Information collected automatically through this Service (or third-party services employed in this Service), which can include: the IP addresses or domain names of the APP or computers utilized by the Users who use this Service, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Service) and the details about the path followed within the Service with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Service who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Service)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Service. The Data Controller, unless otherwise specified, is the JP Click.

This service

The means by which the Personal Data of the user is collected and processed.

Cookie

Cookies are trackers consisting of small sets of data stored in the user’s browser.

Tracker

Tracker indicates any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the user’s device.

Legal information

This Privacy Policy relates solely to this Service, if not stated otherwise within this document.

CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your Personal Data, we encourage you to primarily contact us through our Service so we can reply to you more quickly.

Name of the controller: JP Click
Developed for: JP Click
Name of Service, Application or APP: JP Click
Address: Calle 12 Oeste #2A-151, Cali, Valle del Cauca, Colombia
City: Cali
State: Valle del Cauca
Country: Colombia
Email: contacto@jpclick.net

THE DATA WE COLLECT

Types of Data collected

Among the types of Personal Data that our Service collects, by itself or through third parties, there are: contacts permission, camera permission, microphone permission, social media accounts permission, approximate location permission by GPS service, cookies, usage data, email address and password for login process, unique device identifiers for advertising.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.

Personal Data may be freely provided by the user, or, in case of usage data, collected automatically when using this Service.

In cases where this Service specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Service.

Any use of Cookies – or of other tracking tools — by this Service or by the Services of third-party services used by this Service serves the purpose of providing the Service required by the user, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through this Service.

Data you provide us

Contact information for login process (such as email address and password)
Other data you choose to give us (such as name, photo, mobile phone, address and others secondary information)
Your messages to the Service (such as logs)

Data we collect automatically

Data about your account and your progress
Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
Data about your device, such as device name and operating system, browser type and language
Data we collect with cookies and similar technologies (see more below)
General location data
Precise geo-location data (GPS, with your consent)
Data about your use of the Service, such as data and your interactions with processes inside the Service

Data we collect from our clients

Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as the Service use for other people outside your business)
Data from platforms that the Service run on (such as to verify payment)
Data for analytics purposes, so we can provide you a better Service

MODE AND PLACE OF PROCESSING THE DATA

Methods of processing

The Service takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Service, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this Service or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the Service. The updated list of these parties may be requested from the Service at any time.

Place

The data is processed at the Service operating offices and in any other places where the parties involved in the processing are located.

Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about the place of processing of such transferred data, users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the users’ consent.

WHY DO WE COLLECT YOUR DATA

The purposes of processing

The data concerning the user is collected to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access, analytics, registration and authentication, access to third-party accounts, registration and authentication provided directly by this Service and advertising.

To make the Service work

To perform the contract, we process data necessary to

Create accounts and allow you to use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and Services you request
Send you Service-related communications

To make the Service more suitable for our clients

To provide a great Service to our clients, we have a legitimate interest to collect and process necessary data to

Update and develop user profiles
Develop and improve the Service and Service experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide user support
Provide you JP Click offers in the Service as well as in other websites and services, and by email
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other employees in your business

To show personalized advertisements about your business

To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to

Track the content you access in connection with the Service and your online behavior
Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section ‘Your rights and options’ below.

The advertising shown in our Service is strictly in accordance with the order and guidelines that you indicate to us; that is, the advertisements or announcements are about your business or any information that you wish to show to your employees.

To keep the Service safe and fair

Ensuring a level using field in the Service is a top priority for us.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we

have a legitimate interest to process necessary data to

Analyze and monitor use of the Service and its social features
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving users

To analyze, profile, and segment

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent

With your consent, we may process your data for additional purposes, such as using your GPS location to show your local events.

DEVICE PERMISSIONS FOR PERSONAL DATA ACCESS

Depending on the user’s specific device, this Service may request certain permissions that allow it to access the user’s device data as described below.

By default, these permissions must be granted by the user before the respective information can be accessed. Once the permission has been given, it can be revoked by the user at any time. In order to revoke these permissions, users may refer to the device settings or contact the Service for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the user’s device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Service.

If user grants any of the permissions listed below, the respective Personal Data may be processed (i.e. accessed to, modified or removed) by this Service.

Approximate location permission

Used for accessing the user’s approximate device location. This Service may collect, use, and share user location data in order to provide location-based services.

Camera permission

Used for accessing the camera or capturing images and video from the device.

Contacts permission

Used for accessing contacts and profiles on the user’s device, including the changing of entries.

Microphone permission

Allows accessing and recording microphone audio from the user’s device.

Social media accounts permission

Used for accessing the User’s social media account profiles, such as Facebook and Twitter.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

Access to third-party accounts

This type of service allows this Service to access data from your account on a third-party service and perform actions with it.

These services are not activated automatically but require explicit authorization by the user.

Advertising

Our Service allows user data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Service, possibly based on user interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use trackers to identify users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the user’s interests and behavior, including those detected outside this Service.

Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section «How to opt-out of interest-based advertising» in this document.

Analytics

The services contained in this section enable the Service to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Universal Analytics)

Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC, depending on how the Service manages the data processing. Google utilizes the data collected to track and examine the use of this Service, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

In order to understand Google’s use of Data, consult Google’s partner policy.

Personal Data processed: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out

Registration and authentication

By registering or authenticating, users allow this Service to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services. In this case, this Service will be able to access some data, stored by these third-party services, for registration or identification purposes.

Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

Registration and authentication are only permitted if our client explicitly allows it; that is, the creation of a user to access the Service must be approved by our client.

Google OAuth

Google OAuth is a registration and authentication service provided by Google LLC, depending on how the Service manages the data processing, and is connected to the Google network.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy

Registration and authentication provided directly by this Service

By registering or authenticating, users allow this Service to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The data collected are only those necessary for the provision of the service requested by the Users.

Direct registration

The User registers by filling out the registration form and providing the Personal Data directly to this Service. Personal Data processed: email address and password.

WHO CAN SEE YOUR DATA

Apart from JP Click, your data can be accessed by others in the following situations:

Other users and administrator’s users

Social features are a core component of our Service. Other users may, for example, see your profile data, in-process activities and read the messages you have posted about your business.

Partners working for JP Click

JP Click has partners to perform Services for us. These partners process your data only at and according to your instructions to provide the Service, such as hosting, user support, advertising, analytics and fraud prevention.

Other companies and public authorities

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, your users or others.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

It is important to mention that the marketing emails and other direct marketing shown in our Service is strictly in accordance with the order and guidelines that you indicate to us; that is, the advertisements or announcements are about your business or any information that you wish to show to your employees.

Access the Personal Data we hold about you

If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings in the game, by contacting the support team’s email (can also be found in our products) or by contacting us at contacto@jpclick.net. We will provide you a copy of your personal information in an electronic format upon request.

Your other rights

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us by contacto@jpclick.net.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online Services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA

Security Safeguards

In order to help ensure a secure and safe user experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data. Note that if you ask us to remove your Personal Data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

FURTHER INFORMATION FOR USERS

Legal basis of processing

The Service may process Personal Data relating to users if one of the following applies:

Users have given their consent for one or more specific purposes.
Provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof
Processing is necessary for compliance with a legal obligation to which the Service is subject
Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Service
Processing is necessary for the purposes of the legitimate interests pursued by the Service or by a third party.

In any case, the Service will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Service and the user shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Service’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Service within the relevant sections of this document or by contacting the Service.

The Service may be allowed to retain Personal Data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Service may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of users based on the General Data Protection Regulation (GDPR)

Under the GDPR regulations, should you wish for your data to be deleted, you can do so through the Service or please send out a request to the relevant emails to contacto@jpclick.net.

Users may exercise certain rights regarding their data processed by the Service.

In particular, users have the right to do the following, to the extent permitted by law:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
Access their data. Users have the right to learn if data is being processed by the Service, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
Restrict the processing of their data. Users have the right to restrict the processing of their data. In this case, the Service will not process their data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their data from the Service.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

How to exercise these rights

Any requests to exercise User rights can be directed to the Service through the contact details provided in this document. Such requests are free of charge and will be answered by the Service as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Service to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Service will inform them about those recipients.

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Service may provide the User with additional and contextual information concerning Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Service and any third-party services may collect files that record interaction with this Service (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Service at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Service reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Service and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Service. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basic of the User’s consent, the Service shall collect new consent from the User, where required.

Updated on: 07th October, 2024

Developed for: JP Click

Service: JP Click

Name of the controller: JP Click

Email: contacto@jpclick.net